Google Analytics won’t save account

#321751
  • Resolved Johannes Maier
    Rank Math free

    Hi, every time I add my Google Analytics account to Rank Math and click save, it doesn’t save it. It just defaults the dropdown menu and I can choose my account again.
    Can you please help me get this working, thanks!

    Best regards,
    Johannes

Viewing 5 replies - 1 through 5 (of 5 total)
  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Can you please confirm if you are using Google Analytics 4? At the moment we do not have support for GA4 as it is still not fully functional with third-party apps. Even though the GA4 is out of beta, it is relatively still a new product & there could be data discrepancies if we were to integrate them into Rank Math.

    Please set up a Universal Analytics property:
    https://rankmath.com/kb/using-ga4/

    I hope this helps. Looking forward to helping you.

    Hi, I don’t use GA4.

    Hello,

    Are you using Firefox by any chance?

    If yes, could you please try saving the settings in some other browser like Chrome in an incognito mode, and see if that fixes the issue?

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Hi Chandni,

    I’ve just tried it again and now it saved the GA account.
    I’m using Brave which is based on Chromium.

    Thanks,
    Johannes

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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