Google Analytics not linked

#221290
  • Resolved Marta
    Rank Math free

    I have installed Rank Math yesterday and used the installation wizard and went smoothly through all the steps. Google Analytics is not linked although I tried to do it couple of times. I use standard version of GA. GSC is ok, GA is not.
    I have tried several times, can choose the right settings but can not save it. Tested in Safari and Chrome as well.

    Can you advise anu solution for this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please confirm if you are using GA3 when connecting your property? https://rankmath.com/kb/using-ga4/

    Also, please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    Also, please ensure that your database table for your Analytics is created properly. you may check it by heading over to your WordPress Dashboard > Rank Math > Status & Tools > System Status: https://i.rankmath.com/S9RjZP

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Marta
    Rank Math free

    Hello,

    Thank you very much for the answer.

    >> Also, please ensure that you are using the latest version of Rank Math plugin.
    I’ve installed yesterday, today got an update. As of now I can see GA connected in RankMath / General Settings.
    Did a manual data update and can see GA data already.

    Thank you.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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