Glasterrass.se

#688279
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with editing your homepage after adding the Rank Math plugin. It seems like the issue might be related to the robots.txt file added by Rank Math.

    To resolve this issue, you can check and update the robots.txt file within the Rank Math plugin settings. Here’s how you can do it:

    1. Log in to your WordPress dashboard.
    2. Navigate to Rank Math SEO → General Settings → robots.txt.
    3. Ensure that there are no unintended rules in your robots.txt file that might be causing the issue.
    4. Make sure that the robots.txt file allows access to the necessary parts of your website, including the homepage.

    If you’re still facing issues after checking and updating the robots.txt file, please let us know, and we’ll be happy to assist you further.

    I hope this helps! If you have any other questions or need further assistance, feel free to ask.

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    How To Exclude Rank Math Sitemaps from Caching » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math

    This dosent help, I cant access anything on the WP site.

    Whatever i press this is showing up on a white screen:
    # This file is automatically added by Rank Math SEO plugin to help a website index better # More info: https://rankmath.com/?utm_source=Plugin&utm_medium=Robots&utm_campaign=WP User-Agent: * Disallow: /wp-admin/ Allow: /wp-admin/admin-ajax.php Sitemap: https://www.glasterrass.se/sitemap_index.xml

    Hello,

    For troubleshooting, please reinstall the Rank Math plugin on your site.

    If that didn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Glasterrass.se’ is closed to new replies.