getting lots or errors

#743463
  • Resolved Megaclickz
    Rank Math free

    I use your plugin and atm im getting lots of errors
    history….
    My hosting provider said to notify you as its abnormal and this is the code he gave me to show you please take note of the attached file below.

    Please note after this i i have been in contact with your person from your business name
    Bhanu Ahluwalia
    he read this and then sent me a link to download a plugin to fix however after downloading and actifying that plugin i then get this error

    The Repair Action Scheduler could not run because the repair database schema is obsolete.

    No actions performed.

    The Repair Action Scheduler plugin has been automatically deactivated.

    Can you please help?
    I will attach below the file of errors from my host and also the zipfile i have uploaded to my site that Bhanu told me to upload.

    Please note Bhanu has asked me to email you here.

    Looks like i cant upload anything here please reach out to me on email or whatsapp which is+61430008230

Viewing 15 replies - 1 through 15 (of 17 total)
  • Hello,

    I apologize for the issues you are facing with the Rank Math plugin and the Repair Action Scheduler plugin. Thank you for providing the details of the errors you are encountering.

    Based on the error message you shared, it seems like the Repair Action Scheduler plugin could not run due to an obsolete repair database schema. This issue might require further troubleshooting to resolve.

    To address this problem, you can try the following steps:

    1. Delete Pending Actions:
      • Navigate to Tools → Scheduled Actions in your WordPress dashboard.
      • Choose the Pending Actions option.
      • Select the pending actions and delete them using the Delete option from the Bulk Actions drop-down menu.
      • Click on Apply to delete the pending actions.

    If the issue persists after trying the above steps, please reply to this ticket. A human agent from our support team will assist you further in resolving the problem.

    Thank you for your patience and cooperation.

    Closing spiel

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    How to Fix ‘Action Scheduler: 0 past-due actions found; something may be wrong’ » Rank Math

    i cant do it as i get this error
    This page isn’t workingwaterfallsinks.com.au is currently unable to handle this request.
    HTTP ERROR 500

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    ok i have updated you now should have working login for worpress as well a sftp log in acces for the site
    Please do feel free to talk to me on whatsapp
    This is urgent as its broke my payments for woo and add to cart isnt working as well as my sites throwing erros all over the place as well.

    My whatsapp if needed is +61430008230

    Appreciate your help in advance

    Hello,

    The login details are not working. Please share the working login details so we can check and fix the issue on your site.

    Looking forward to helping you.

    ok the errors we were getting stopped the wp login from working hang on et me set you up a new one now

    That’s now updated let me know if the sftp doesn’t work as its also the same please check the sensitive area is now updated

    Hello,

    We attempted accessing your site using the details you shared in the sensitive data section but were blocked by Wordfence.

    https://imgur.com/LPmnjBW

    If you are using geo-blocking, please temporarily unblock the country Portugal, India, Bangladesh, Nigeria, and the Philippines so any of the available support staff here at Rank Math can easily access your website to debug the issue.

    We are looking forward to helping you.

    I just got an email saying theres a reply but theres no update here?
    Please get back asap

    Hello,

    It seems like you missed our above reply: https://support.rankmath.com/ticket/getting-lots-or-errors/?view=all#post-745394

    Please try whitelisting the countries mentioned above so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    I dont have any country whitelist but i do have ip whitelist please let me have your ip address

    i really getting no where here with this i replied straight back yet again and now nothing yet again This issue is really urgent now can someone please make contact and try to attend to this as a matter of urgency. Please

    Hello,

    Our recent attempt to access your site is met with “ERROR: The username or password you entered is incorrect”.
    https://imgur.com/x49uUDB

    Concerning our IP address, please note that our team is distributed around the world, and we use dynamic IPs, so even if you whitelist one particular IP now, when we get back to the ticket, our IP might already have changed, so we may never still be able to access the site.

    Please temporarily unblock the country Portugal, India, Bangladesh, Nigeria, and the Philippines so any of the available support staff here at Rank Math can easily access your website to debug the issue.

    We are looking forward to helping you.

    look can somoene please arrange a time to address this issue- as i continueally have said i dont have geo based ip blocks only ip address- can we please get 1 person to dela with this so i can get it sorted its been a week now

Viewing 15 replies - 1 through 15 (of 17 total)

You must be logged in to reply to this ticket.