Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
From the screenshot shared, it seems the error is associated with the Blockons plugin. To confirm if it’s a bug or just a theme/plugin conflict, we would like you to perform a quick conflict check on your website using this guide: https://rankmath.com/kb/check-plugin-conflicts/. We strongly advise using the Health Check plugin, which lets you do a conflict check without affecting website visitors.
If this is the plugin that you are using, kindly check with them as well and ensure that this plugin is in the latest version.
Let us know how it goes. Looking forward to hearing back from you.
Hi Jeremy
Thanks for your reply. The Blockons plugin is my own plugin I’m building.
So the weird thing is I have Blockons & Rank Math both activated on other live websites, and the error is not happening there, it’s only on the one website?
I’ve tried removing code/functions (on my dev version) to narrow down and find the issue but nothing has helped me find where the issue is… Do you or someone know how to find out where it’s coming from exactly?
I can provide login details if someone wants to have a look.
I’m an affiliate of Rank Math and use it all the time so will be planning to use the Blockons free plugin and newer themes (I’m busy building) to recommend Rank Math and so I’m sure you can understand why it’s important I get this fixed.
Thanks
Zack
Hello,
From your original screenshot, it seems related to CMB2 which Rank Math also uses. Please check if there are any compatibility issues between the versions used between both plugins. If not, you may share login credentials to a staging site so we can investigate further. You can share the details in the designated sensitive data area.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Nigel
Thanks! I’ve supplied login details, it’ll be great if someone can help me narrow down where the issue is coming from as I’m not able to work it out. I don’t use CMB2 for my options pages.
They can test on the live site, that’s fine, I’d just like to get this sorted asap.
Thank for the help.
Zack
Hello,
The error is caused by the fact that there’s currently an object on the website called Blockons and the name of the website is the same which causes the formatting from WordPress to think this is supposed to load the block and doesn’t convert this to a string.
Usually, the Blockons object shouldn’t be loaded on those pages so you can check within the Blockons plugin what is causing it to be called on that page.
Don’t hesitate to get in touch if you have any other questions.
Ok, thanks so much!
That explains why it’s happening on only the one domain.
Thank you!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
