getting Error 502 bad gateway while accessing seo score tab

#12905
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This issue could be arising from some outdated SEO analysis data in your database. Could you please login to your database and clear the “rankmath_seo_analysis_results” option entry from your options table?
    This should then fix this.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I can’t see any file with that name in My file manager

    Hello,

    This will not be on your file system but your database. Please follow these steps:

    1). Install the following plugin: https://wordpress.org/plugins/wp-phpmyadmin-extension/

    2). Follow the on-screen instructions to access your database.

    3). Expand to open the options table which may have a custom prefix defined by your site developer. In the example below the prefix is set to “rm_”. Here is how this table will look like:
    IMG

    4). Use the search option to search for “rank_math_seo_analysis_results” from your database and delete it. If the result is not present on the first page, click on the next page. You should set the number of rows to 500 for ease of finding this entry as shown below:
    IMG

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘getting Error 502 bad gateway while accessing seo score tab’ is closed to new replies.