General Tab option

Hello, I’m sorry to hear that you’re facing issues with the General Tab and the SEO Controls in Rank Math. To ensure that the General Tab and the SEO Controls are properly set up, please follow these steps:

1. Make sure that you have selected the correct post type where you want to add the meta description. You can do this by navigating to Rank Math SEO > Titles & Meta > Post Types and selecting the relevant post type.

2. Enable the “Add SEO Controls” option for the specific post type. You can do this by scrolling down to the “Add SEO Controls” option in the Titles & Meta settings and ensuring that it is enabled.

If you’re still facing issues after following these steps, please ensure that you have followed the instructions correctly. If the issue persists, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

I hope this helps!

Sources:
Why Rank Math’s Meta Box is Not Showing? » Rank Math
Rank Math ‘Titles and Meta’ Options and Settings
Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
Understanding Rank Math’s Meta Box Appearing in Single Posts & Pages

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please share a screenshot so that we can check the issue further for you? You can use a tool like https://imgur.com/upload to share the screenshot with us.

Meanwhile, you can try to follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how it goes. Looking forward to helping you.

Thank you.