Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Yesterday we released another update (1.0.43.1) that could fix all those issues, could you try it and let us know?
Looking forward to helping you. Thank you.
Hi,
Thanks for getting in touch with us.
1. Please enable the modules you want to use from WordPress Dashboard > Rank Math > Dashboard
2. Reviews are placed by WooCommerce, not Rank Math.
3. We just did a UI facelift. Old options will not apply.
4. Disable the SEO Score from WordPress Dashboard > Rank Math > General Settings > Others > SEO Score
5. Please connect Google Search Console at WordPress Dashboard > Rank Math > General Settings > Search Console. Then, update the cache.
You lost the count yourself. It is not ideal to answer like this.
Please create a separate ticket for each issue so we can help you better.
1. Please enable the modules you want to use from WordPress Dashboard > Rank Math > Dashboard (modules are enabled)
2. Reviews are placed by WooCommerce, not Rank Math. (Good, the placement section disapeared, u can see it in the video, i updated and its the same)
4. Disable the SEO Score from WordPress Dashboard > Rank Math > General Settings > Others > SEO Score (The others section disapeared, last option is search console, i tried searching it and when i click SEO Score it will show blank so i cant make the changes)
I need this fixed asap, i would never imaging such a good rated plugin working so good, and trust me im not stupid i alredy tried many things
Hello,
Please enable te Advanced mode from WordPress Dashboard > Rank Math > Dashboard
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The user you gave us doesn’t have enough permissions so some settings can not be checked by us (and therefore we are not able to look for the issue). Could you check it?
Looking forward to help you.
Check again, u can see now all rank math info, which permissions do u need?
Hello,
Well, I don’t know if it is because we don’t have enough permissions or because your admin dashboard has another URL than the default one but I can’t access to the admin dashboard as you can see in the screencast I added in the Sensitive Data section.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow up.
I have replied to your other thread, please let us know if the issue is resolved.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
