General HTTP error

#219601
  • Resolved Mike Olo
    Rank Math free

    Hello,
    I have switched from Yoast SEO to your product and when I uploaded the Sitemap to Google, the Sitemap is error and it says “Failed to download and” and “General HTTP error”.

    Please help me,
    kind regards,
    Michal.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    There’s something currently on your website blocking the access of Googlebot to your sitemap because when we try to get the sitemap via the Googlebot we get a 403 error.

    Please check your robots.txt file and make sure it’s the default one to let Google crawl your sitemap correctly. Currently, that file doesn’t even have the appropriate entry to the sitemap in there.

    Here’s how you can edit that file with Rank Math: https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/

    Also, make sure that you don’t have any rules in Cloudflare or any other firewall blocking the crawling from Google to your website.

    Hope this helps solve your issue.

    Don’t hesitate to get in touch if you require any further assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘General HTTP error’ is closed to new replies.