Free version – I cant connect the site (Oops! That page can’t be found.)

#717913
  • Resolved Richard Hill
    Rank Math free

    I created my user account, installed your free version plugin, and started the registration process and I am getting “Oops! That page can’t be found.”

    This is rather annoying, I hope that this simple process is not reflective of the paid version.

    How do I correct this issue?

    If you Bot reply to me, the test stops there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with connecting your site using the free version of Rank Math. This error can occur due to various reasons, such as incorrect settings or server-related issues.

    To resolve this issue, please follow these steps:

    1. Ensure that you have confirmed the email address associated with your website from Rank Math’s account page. You can do this by logging into your Rank Math account and confirming the email address.
    2. After confirming the email address, log in to the Rank Math dashboard on your website and disconnect your account by navigating to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. Then reconnect your account by clicking on Connect Now.

    If you continue to encounter the same error after following these steps, it’s possible that your web server may not have enough storage capacity for WordPress to be able to unzip and upload the file’s contents. In this case, you should either delete some files from your web server or contact your web host to request more storage space.

    If you still face difficulties after trying these steps, please feel free to reach out to our support team directly from here: Rank Math Support. Our support experts will be more than happy to assist you further.

    We appreciate your patience and understanding as we work to resolve this issue for you.

    Sources:
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    How to Get Rid of “No Connected Websites Found” Message » Rank Math
    How to Fix the “Indexed, though blocked by robots.txt” Error » Rank Math

    Same happened with me

    Hello,

    Thank you for contacting support.

    When this happens it’s usually a temporary issue with our own API and the error should go away within a couple of hours such was the case with it last week.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Free version – I cant connect the site (Oops! That page can’t be found.)’ is closed to new replies.