Forbidden meta images

#496744
  • Resolved Cynthia Bedikian

    3 years, 4 months ago

    Rank Math free

    Hello,

    I am facing an issue with the thumbnail url and i noticed that when i’m checking the meta image on the meta image checker a 403 page is showing that it is forbidden. Is this affecting our thumbnail url issue ? if so, how can i fix it?

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  • Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Yes, please note that the thumbnail URL should be accessible by search engine bots and crawlers.

    In this case, you may need to get in touch with your web host to ensure that the image you’re using has permission to be accessed publicly.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Forbidden meta images’ is closed to new replies.