Hi,
Thank you for contacting Rank Math.
The username and password provided worked for the initial Htaccess login.
However it didn’t work for WordPress.
Please send us your WP access as well.
Thanks,
Do you need bakend wp credentials to troubleshoot? I included a video detailing all of the particulars.
Hello,
Yes, please send us your WordPress dashboard login details.
Looking forward to help you.
ok, updated internal ticket info
Hello,
The login details are not working for me. Maybe you’ll have to enable the Google reCaptcha: http://i.mythemeshop.com/MQyR1q
Looking forward to helping you. Thank you.
It is. Does it show up for you?
you have to click on the link to accept the google privacy terms for captcha and the captcha will show up.
Hello,
It looks like the focus keyword test is failing when a single quote is used in it. I’ve forwarded this issue to our Development team, they will further debug this on their setup and fix it in the next update of the plugin.
In the meantime, if there is anything else please let us know.
Thank you.
Thanks for this. You guys rock!
Hi,
You are very welcome.
If you need our assistance with anything else, please do not hesitate to ask.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
