Featured images are not showing up on Facebook

#16624
  • Resolved Suresh V

    4 years, 6 months ago

    Rank Math free

    Hello support team,

    While sharing the blog posts on the Facebook, the banner image is showing instead of the featured image. I have given Facebook details in social meta and even added image under Facebook in the post.I tried many times to scrape in Facebook debugger tool. But, still the featured images are not showing up. Could you please look at the issue? Thank you.

    • This topic was modified 4 years, 6 months ago by Suresh V.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Suresh V

    4 years, 6 months ago

    Rank Math free

    Hello Michael,

    Thanks for the response. My problem is solved now. Thank you for your support. 🙂

    • This reply was modified 4 years, 6 months ago by Suresh V.
    Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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