Feature image is now showing in Google News

#415090
  • Resolved Mukesh Patel
    Rank Math free

    Hey, I am getting an issue. Look at the screenshot. This is my Google Publisher (Google News) dashboard. My old article is showing an image with the article in Google News but, the newer post doesn’t have it. I am using Rank Math with it. My all other sites are showing images but only this site is not showing. I totally reset Rank Math from start to end many times but the problem is still alive.

    All old article have their feature image but the newer post does not have it, why? How I can solve this issue.
    Site: actualpost.com
    Screenshot: https://snipboard.io/ArCpGJ.jpg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You opened this ticket with a Free account but the News Sitemap feature is a PRO feature and you have the PRO plugin installed on your website.

    Could you please let us know what account you used to make the purchase so we can check from our end?

    Looking forward to hearing back from you.

    ​​​​​​​

    I don’t use my own Rank Math Pro account. I use another person’s account.

    Nigel
    Rank Math business

    Hello,

    I am sorry to disappoint, but we can only provide support for Rank Math PRO features to accounts that have subscribed for Rank Math PRO. Please open another ticket with the Rank Math PRO account and we will continue helping you from there.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Feature image is now showing in Google News’ is closed to new replies.