Feature image and favicon not showed in serp

#768656
  • Resolved Christian
    Rank Math free

    Hi,

    Since when I use RM, my website does not show post feature image and favicon in serp.
    Can you please help me to understand why they are not visible? I know other people using my same theme but using Yoast, they have no problems like this. I tried to analyse the page and meta og are present, also the feature images are all set, but they are shown in none of my post published.

    Same thing for favicon.

    Can you help me to solve this big issue i am facing with my blog?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your website’s post feature image and favicon not showing in the SERP since using Rank Math. Let’s address each concern:

    Post Feature Image:

    1. Check Meta Tags: Ensure that the Open Graph meta tags for the feature images are correctly set up. You can refer to our guide on Open Graph/Social Preview Image Not Displaying for detailed instructions.
    2. Image Dimensions & Format: Verify that the feature images meet the recommended dimensions of 1200px X 630px and are in supported formats like jpeg, png, or gif as specified by Facebook.
    3. Plugin Conflicts: Check for any cache or optimization plugins that might be affecting the display of feature images.

    Favicon:

    1. Setting Favicon: If your favicon is not appearing, please ensure that you have set it up correctly. You can follow the guidelines provided by Google on how to set up a favicon.
    2. Theme Compatibility: Since the favicon issue might be related to your theme, I recommend reaching out to your theme provider for assistance in setting up the favicon.

    If after following these steps, the issues persist, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention. We appreciate your patience as we work to resolve these issues for you.

    Best regards,

    Sources:
    How to Change Your Website’s Favicon in WordPress » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    Rank Math General Settings
    Why Rank Math’s Meta Box is Not Showing? » Rank Math
    How to Use Emojis in SEO Titles and Meta Descriptions » Rank Math

    Hi,

    Thank for your prompt replay. However these are first things we looked at. We are contacting you because we already made a primary step check. We need you to go further and understand why this happens using RM.

    hello,

    Any news?

    Hello,

    Thanks for contacting us, and for your patience. Sorry for any inconvenience this might have caused you.

    Please note that Rank Math doesn’t have control over how images in the Search Engine Result are displayed and search engines display them as per their will and it mostly depends on the keyword search term and the website authority.

    However, you may try to add relevant ALT text to the featured image or image you wanted to show, and chances are search engines will refer to it.

    Here’s a guide you can follow as well:
    https://rankmath.com/kb/how-to-show-images-in-search-results/

    We hope this helps and please let us know if you have any questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Feature image and favicon not showed in serp’ is closed to new replies.