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Hello,
I’m contacting you because I’ve experienced a few issues while creating some posts.
In some cases, when adjusting SEO elements through your plugin, the default settings disappeared, leaving just what you see in this screeshot http://atrium-ltd-uk.stackstaging.com/wp-content/uploads/2021/04/Screenshot-2021-03-28-at-20.09.51.png
Also, I started to have a fatal error on a few posts just created, which forced me to delete the posts themselves because it was not possible to recover them.
Here below you see the fatal error:Fatal error: Uncaught Error: preg_replace(): Argument #3 ($subject) must be of type array|string, WP_Error given in /home/sites/14b/9/9e02be678f/public_html/wp-includes/kses.php on line 1644
Call stack:
1. preg_replace() wp-includes/kses.php:1644
2. wp_kses_no_null() wp-includes/kses.php:751
3. wp_kses() wp-includes/kses.php:2038
4. wp_kses_post() wp-content/plugins/elementor-pro/modules/dynamic-tags/tags/post-terms.php:108
5. ElementorPro\M\D\T\Post_Terms::render() wp-content/plugins/elementor/core/dynamic-tags/tag.php:35
6. Elementor\C\D\Tag::get_content() wp-content/plugins/elementor/core/dynamic-tags/manager.php:216
7. Elementor\C\D\Manager::get_tag_data_content()
8. call_user_func_array() wp-content/plugins/elementor/core/dynamic-tags/manager.php:109
9. Elementor\C\D\Manager::parse_tag_text() wp-content/plugins/elementor/core/dynamic-tags/manager.php:74
10. Elementor\C\D\Manager::Elementor\C\D\{closure}()
11. preg_replace_callback() wp-content/plugins/elementor/core/dynamic-tags/manager.php:73
12. Elementor\C\D\Manager::parse_tags_text() wp-content/plugins/elementor/includes/controls/base-data.php:81
13. Elementor\Base_Data_Control::parse_tags() wp-content/plugins/elementor/includes/base/controls-stack.php:1154
14. Elementor\Controls_Stack::parse_dynamic_settings() wp-content/plugins/elementor/includes/base/controls-stack.php:1005
15. Elementor\Controls_Stack::get_parsed_dynamic_settings() wp-content/plugins/elementor/core/files/css/post.php:296
16. Elementor\C\F\C\Post::render_styles() wp-content/plugins/elementor/core/dynamic-tags/dynamic-css.php:32
17. Elementor\C\D\Dynamic_CSS::render_styles() wp-content/plugins/elementor/core/dynamic-tags/dynamic-css.php:36
18. Elementor\C\D\Dynamic_CSS::render_styles() wp-content/plugins/elementor/core/dynamic-tags/dynamic-css.php:36
19. Elementor\C\D\Dynamic_CSS::render_styles() wp-content/plugins/elementor/core/dynamic-tags/dynamic-css.php:36
20. Elementor\C\D\Dynamic_CSS::render_styles() wp-content/plugins/elementor/core/dynamic-tags/dynamic-css.php:36
21. Elementor\C\D\Dynamic_CSS::render_styles() wp-content/plugins/elementor/core/files/css/post.php:178
22. Elementor\C\F\C\Post::render_css() wp-content/plugins/elementor/core/files/css/base.php:617
23. Elementor\C\F\C\Base::parse_content() wp-content/plugins/elementor/core/files/base.php:166
24. Elementor\C\F\Base::update_file() wp-content/plugins/elementor/core/files/css/base.php:131
25. Elementor\C\F\C\Base::update() wp-content/plugins/elementor/core/files/css/base.php:207
26. Elementor\C\F\C\Base::enqueue() wp-content/plugins/elementor/core/files/css/post.php:199
27. Elementor\C\F\C\Post::enqueue() wp-content/plugins/elementor/core/dynamic-tags/manager.php:424
28. Elementor\C\D\Manager::after_enqueue_post_css() wp-includes/class-wp-hook.php:292
29. WP_Hook::apply_filters() wp-includes/class-wp-hook.php:316
30. WP_Hook::do_action() wp-includes/plugin.php:484
31. do_action() wp-content/plugins/elementor/core/files/css/base.php:254
32. Elementor\C\F\C\Base::enqueue() wp-content/plugins/elementor/core/files/css/post.php:199
33. Elementor\C\F\C\Post::enqueue() wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php:92
34. ElementorPro\M\T\C\Locations_Manager::enqueue_styles() wp-includes/class-wp-hook.php:292
35. WP_Hook::apply_filters() wp-includes/class-wp-hook.php:316
36. WP_Hook::do_action() wp-includes/plugin.php:484
37. do_action() wp-includes/script-loader.php:2027
38. wp_enqueue_scripts() wp-includes/class-wp-hook.php:292
39. WP_Hook::apply_filters() wp-includes/class-wp-hook.php:316
40. WP_Hook::do_action() wp-includes/plugin.php:484
41. do_action() wp-includes/general-template.php:3009
42. wp_head() wp-content/themes/astra/header.php:26
43. require_once() wp-includes/template.php:730
44. load_template() wp-includes/template.php:676
45. locate_template() wp-includes/general-template.php:48
46. get_header() wp-content/themes/astra/single.php:15
47. include() wp-includes/template-loader.php:106
48. require_once() wp-blog-header.php:19
49. require() index.php:17I don’t know if the two things are related, but after deactivating the plugin I stopped having that fatal error.
Please can you advise?Thank you very much
My kindest regardsJenny
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
The ticket ‘fatal error while creating posts’ is closed to new replies.