Hello,
I’m sorry to hear that you encountered a fatal error on your WordPress website after activating Rank Math PRO. Thank you for providing the detailed file with all the errors.
Based on the information you provided, it seems like there might be a conflict causing this issue. To resolve this problem, we recommend following these steps:
-
Perform Health Check/Troubleshooting:
- Install the Health Check & Troubleshooting plugin to check for any conflicts with other plugins or themes.
- Confirm if the issue persists only when Rank Math and Rank Math PRO plugins are activated along with the default theme.
-
Create a New Support Ticket:
- If the issue persists, please proceed to the Rank Math Support page and click on Submit a Ticket to get assistance from our support team.
By submitting a ticket, our support team will be able to investigate the issue further and provide you with a solution to ensure you can utilize Rank Math PRO without any errors.
If you have any additional information or questions, feel free to include them in the ticket submission for a more accurate resolution.
Thank you for reaching out to us, and we appreciate your patience as we work to resolve this issue for you.
Warm regards.
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
How to Make Polylang Compatible With Rank Math
I examined my website using health and troubleshooting ways when I used rank math using rank math pro, just that time fatal error occurred.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The issue is caused by a faulty or corrupted schema on a specific post or page. If you can find that post, please delete any schemas associated there and add it again:
If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.