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When I activated rank math pro on my WordPress website, a fatal error occurred on my post page. I also examined my website using health and troubleshooting ways when I used rank math using rank math pro, just that time fatal error occurred.
A detailed file with all of the errors will be attached. Please provide a solution for this problem, so that I can utilize rank math easily.
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Hello,
I’m sorry to hear about the fatal error you encountered when activating Rank Math PRO on your WordPress website. It seems like the issue might be related to a conflict with another plugin or theme.
To resolve this problem, we recommend following these steps:
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Perform a health check and troubleshoot for any plugin/theme conflicts:
- Install the Health Check & Troubleshooting plugin from the WordPress repository.
- Troubleshoot to identify if the issue persists only when Rank Math and Rank Math PRO plugins are activated along with the default Twenty Twenty One theme.
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If the issue persists, create a new support ticket by visiting the Rank Math support page and clicking on Submit a Ticket. You can include details of the conflict you identified during troubleshooting in the ticket.
Here is an image showing how to open a new support ticket:
Our support team will assist you further in resolving the fatal error so that you can utilize Rank Math without any issues.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
If you have any more questions or need further assistance, please feel free to let us know.
Sources:
How to Install Rank Math PRO Using Composer?
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Installing Rank Math on a Multisite Environment » Rank MathHello,
Thank you for contacting Rank Math support.
The temporal access to the sensitive data you share is no longer valid, please follow these steps to share access to your website with us:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
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The ticket ‘Fatal error occurred when rank math pro activate’ is closed to new replies.