Fatal error: Cannot use RankMath\Helper as Helper when Create New Post

#27205
  • Resolved riri amalove
    Rank Math free

    I got error like this when Create new post only

    Fatal error: Cannot use RankMath\Helper as Helper because the name is already in use in /xxxxsite/public/wp-content/plugins/seo-by-rank-math/includes/rest/class-post.php on line 19

    Already check this article https://rankmath.com/kb/check-plugin-conflicts/ and seem the problem is RankMath plugins

    • This topic was modified 4 years, 2 months ago by riri amalove.
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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have noted that your site is running an outdated PHP version. Is it an option to update to PHP 7.x.x? Could you please check this from your host?

    PS: It is recommended to perform a full site backup before doing this upgrade.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Fatal error: Cannot use RankMath\Helper as Helper when Create New Post’ is closed to new replies.