Fatal error Action Scheduler

#755794
  • Resolved Tamara und Ina – FRIDA GRÜN

    2 months, 1 week ago

    Rank Math free

    Dear Team,

    I have an issue with our customer’s website, and I think it is related to the newest version of Rank Math. I never had this issue before.

    this is the error:
    /var/home/jobverrueckt_at/www/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Lock.php

    May I ask you if you know a solution for that issue?

    Best
    Sabrina

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    I apologize for the issue you are facing on your customer’s website related to the newest version of Rank Math. The error you mentioned seems to be related to the Action Scheduler. This error can occur due to a conflict with other plugins or themes that might be using an older version of Action Scheduler.

    To resolve this issue, you can follow these steps:

    1. Backup Your Database: Before making any changes, it’s essential to take a backup of your database.

    2. Use the Repair Action Scheduler Plugin: You can use our Repair Action Scheduler plugin to automatically fix this issue on most sites. You can download the plugin from here and upload it to your site by going to Plugins → Add New → Upload Plugin.

    3. Advanced Users: Alternatively, you can install a code snippet to delete the schema option related to Action Scheduler. You can find the detailed steps for this method in our knowledge base article here.

    If the issue persists or if you need further assistance, please let us know by assigning this ticket to a human agent using the available buttons.

    Thank you for reaching out with your concern.

    Best regards

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    How to Fix ‘Action Scheduler: 0 past-due actions found; something may be wrong’ » Rank Math

    Tamara und Ina – FRIDA GRÜN

    2 months, 1 week ago

    Rank Math free

    Hi, I tried the first option, but the Action Schedular Plugin says it’s obsolete and nothing to repair. Issue is still occurring.

    Reinelle

    2 months, 1 week ago

    Hello,

    Thank you for your patience.

    This issue is due to the tables for the ActionScheduler library where the auto-increment flag in the primary keys is missing.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal error Action Scheduler’ is closed to new replies.