FATAL ERROR

#174840
  • Resolved Florin Botean

    3 years, 1 month ago

    Rank Math free

    Hi i have this error and i tryed to fix like in your guide but my website wwwcazarebailefiga-legacy.ro is completly down. I am not able to conect in wordpress dashboard to instal the plugin from your guide.

    Please help me. Thank you

    Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘00450316_0aa99711.wp_actionscheduler_actions’ doesn’t exist in /autoinstalator/wordpress5/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /autoinstalator/wordpress5/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /autoinstalator/wordpress5/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /autoinstalator/wordpress5/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /autoinstalator/wordpress5/wp in /autoinstalator/wordpress5/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    3 years, 1 month ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Could you please confirm whether you’ve performed the steps mentioned in the below tutorial guide?

    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    If you’ve already performed the above steps and the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Florin Botean

    3 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for that additional information, and sorry for the delay.

    I’ve tried checking your site, and I’m unable to see those error messages you have shared. Rank Math is also working fine on your website. Could you please confirm if the issue is already fixed?

    If not yet, you can also provide details on how to replicate this issue for further investigation.

    Thank you, and looking forward to your update.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘FATAL ERROR’ is closed to new replies.