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Fatal error

#98043

Resolved Biel Tenias
3 years, 6 months ago

Rank Math free

Hello,

I am trying to update the plugin but it gives me a fatal error.

I currently have version 1.0.48.1 installed, but when I update I get the following error on my website: “There has been a critical error on your website. Please check your site’s administration email inbox for instructions.”

I have tried to update without any other plugin activated and with the official wordpress theme, but still I get the error.

What I can do?

https://ibb.co/2SP3336

Viewing 3 replies - 1 through 3 (of 3 total)

Michael Davis
3 years, 6 months ago

Rank Math pro

Hello,

Sorry for any inconvenience that might have been caused due to that.

It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

1. Please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/

2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

Here’s a video screencast:
https://i.rankmath.com/KStFug

Please clear all the cache, including the server after following the above process.

That should resolve the issue. Thank you.

Biel Tenias
3 years, 6 months ago

Rank Math free

Solved!

thank you 😉

Rank Math
3 years, 6 months ago

Hello,

Glad that helped.

If it isn’t too much to ask for – would you mind leaving us a review here?
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

It only takes a couple of minutes but helps us tremendously.

It would mean so much to us and would go a really long way.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal error’ is closed to new replies.