Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Since your website is throwing a fatal error upon activating the plugin, we may need to access your FTP so we can revert it back to a working state when it goes fatal error again while troubleshooting.
Please share your FTP login in the sensitive data section.
Looking forward to helping you.
Hello,
We cannot troubleshoot the issue without the ability to recover the website when a fatal error is triggered. Alternatively, please may you share the error logs for your website. You can follow this guide for how to find the WordPress error log: https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-error-logs-step-by-step/
You can share the error log as a text file using a tool like wetransfer.com
Hope that helps. Please let us know if you have questions.
Hi Nigel, at this point, I think it is best for me to find another plugin. Have a great day!
Hello,
We regret to see you go. If you have further questions or any other inquiries with regard to our plugin, just let us know here. We are here to help.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
