FAQ garbage codes!

Hello,

I’m sorry to hear about the issue you’re facing with the FAQ element in Rank Math. It seems like you are encountering some unwanted code when duplicating a page with the Rank Math FAQ element.

To assist you better, could you please share the image showing the code that appears before and after the FAQ question? This will help us understand the problem accurately and provide you with a suitable solution.

Thank you for bringing this to our attention. We’ll do our best to resolve this issue for you.

Looking forward to seeing the image you mentioned!

Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
How to Fix Duplicate Field “FAQPage” Error » Rank Math
How to Turn Rank Math FAQ Block into an Accordion » Rank Math
How to Add FAQ Schema Block Using Rank Math SEO

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please confirm if you’re using any plugin to duplicate the page? If so, please share which plugin you’re using on your website so that we can try to replicate the issue.

Meanwhile, you can follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We checked the Duplicate Page plugin but couldn’t be able to replicate the issue with the Rank Math FAQ block. In this case, please make sure you’re using the latest version of both plugins on your website.

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Thank you.