FAQ Block not working properly

#85143
  • Resolved Maria Treskhova
    Rank Math free

    i’m also facing a weird issue, added rankmath faq block at the end of post. faq block(questions/answer) is shown in the post draft but when i view the published post or preview it, faq section doesn’t show there..!!

    i’m using generatepress theme.
    rest of the plugin features working fine, only have issue with faq block. please look into this how can I fix it..

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share the affected UR(s). We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘FAQ Block not working properly’ is closed to new replies.