FAQ block – google structure tool doesnt recognize block

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    How have you added the FAQ schema? Could you please ensure you follow our Guide here: https://rankmath.com/kb/faq-schema-block/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi,
    Thanks for your reply.
    Not sure how to do that – I thought that the only thing that needs to be done is adding FAQ block. And that’s all 🙂
    Can you help on this?

    Cheers,
    Pawel

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Guys,
    Any updates on this?

    Hello,

    I have checked and when it is a FAQ Rank Math block it seems to be working fine and those blocks seem to be saved blocks.

    To discard an issue with it, could you try a post without saved FAQ Blocks, to see if the FAQ Schema is working there?

    Looking forward to help you.

    Hi Alberto!

    Did what you adviced and now it’s working fine:)

    So looks like there is an issue with saved FAQ block.

    Thanks for your help!
    Pawel

    Thanks Guys for your help!

    Hello Pawel,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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