Hello,
Thank you for contacting the support.
Unfortunately, it seems like you’re not checking your email or your previous tickets and creating new ones.
Please click on these links to check our replies on both of your tickets:
https://support.rankmath.com/ticket/transfer-license-to-my-other-account/?view=all#post-420971
https://support.rankmath.com/ticket/some-support/?view=all#post-421995
We have also emailed you the details. Currently, your PRO subscription is connected to the email address msa***u**@g******** and the email address with which you’ve posted this ticket is a Free Rank Math account with the email address msa***ura@alm****d.ca.
Would you want us to merge the accounts for you? If so, please let us know your preferred email address and we will do the needful.
Looking forward to helping you.
Thank you.
Hi Prahbat,
Thank you for your reply. No I havnen’t been able to receive your replies, and I presumed you are not replying! In fact this is why I don’t want to use the other email; amazon workmail, seems to fail at delivering my emails due to some mistake in the configuration. Sorry for the misunderstanding.
Hello,
We completely understand that and we’re glad that we were able to address your concern.
If you would like us to merge your accounts to mitigate the confusion, please let us know your preferred email address. You can also reply to the email.
Please feel free to let us know if you require any further assistance.
Thank you.
