FAILED TESTS

#75495
  • Resolved Javi
    Rank Math pro

    SEO AVANZADO/RENDIMIENTO

    Minify CSS – Some CSS files don’t seem to be minified – XXXXXXXXX /wp-content/plugins/email-encoder-bundle/core/includes/assets/css/style.css?ver=200725-130102

    Minify Javascrip – Some Javascript files don’t seem to be minified – XXXXXXXXXXX / wp-content/plugins/email-encoder-bundle/core/includes/assets/js/encoder-form.js?ver=200725-130102

    In either case, the plugin is already uninstalled and delete. ยฟdo I have to remove the code manually?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Since you said those files are deleted, my advice would be to clear the cache (if you are using one in your plugins or even in Cloudflare). After that, I would check if there are those files in your site and if they are, I would delete them.

    After that I would run again the SEO Analysis, to check if the issue is solved.

    Looking forward to helping you. Thank you.

    โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹

    Javi
    Rank Math pro

    Did not work clearing the cache. The thing is, i can`t find those files in my font code but the SEO Analysis confirms again that the plugin is visible….

    Seguridad
    Visible Plugins Visible Plugins
    Email Encoder Bundle

    Hello,

    Could you please share your site URL in the sensitive section so we can check this from our end.

    Looking forward to helping you. Thank you.

    โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹

    Javi
    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Javi
    Rank Math pro

    Hi,

    Iยดm just in contact with the email-encoder plugin developer to help me with the issue. In case I needed more help from your team, Iยดd contact you again. Thank you for your time.

    You can now close the ticket.

    Best regards.

    Alberto
    Rank Math business

    Hello Javi,

    Of course, if after that you need our help with this, we are here! Also, if you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

You must be logged in to reply to this ticket.