facturation – pas d’abonnement activé

#519707
  • Resolved nathalie niaux-squivee

    1 year, 2 months ago

    Rank Math free

    Bonjour,

    Transaction effectuée en dec 2022 sur paypal – Numéro de transaction : 7F651011AK5613924
    Aucun abonnement inscrit dans mon compte- ni facture.
    merci de régulariser
    cordialement
    Nathalie Niaux-Squivée

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 2 months ago

    Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It seems that you have purchased the PRO subscription using a different email address. Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    You may share the receipt in the Sensitive data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section.

    We really look forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘facturation – pas d’abonnement activé’ is closed to new replies.