Hello, we apologize for the inconvenience you’re experiencing with the “Missing field ‘mainEntity'” issue on your profile page. This error typically occurs when there are problems with the FAQ Schema.
To resolve this, you can follow the steps outlined in our knowledge base article on how to fix mainEntity Schema issues in Rank Math. You can find the article here.
If you’ve already followed these steps and are still encountering issues, please feel free to reach out to our support team by clicking here. We’re here to help you.
Sources:
How To Fix mainEntity Schema Issues in Rank Math » Rank Math
Google Search Console Missing Field Warning » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for the issue you are facing.
Please follow the guide below to fix this issue:
https://rankmath.com/kb/fix-mainentity-schema-issues/
Once done, clear the website cache and check the page at Rich Results Test tool to see if the issue resolved for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Its not about FAQ , ITs in the AUTHOR Profile Page
Hello,
Please share the affected URL so we can check and advise accordingly.
Looking forward to helping you.
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
do I have to give you my WordPress email and password for login?
Hello,
We would need your WordPress admin login username/email and password to login and check this.
If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I have created my temp. Login. Where should I give you? Here only pls tell me
Hello,
You can edit the first post on this ticket and include your temp login URL in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I am not able to open my website through WordPress. It shows an error Msg ……….Sorry, you are not allowed to access this page. After giving you the access to that section.
Hello,
Are you attempting to access the dashboard with the link provided in the sensitive data section?
We attempted to use the login link provided, but it redirected us to the homepage of your website instead of the intended dashboard page.
It seems that the login link’s validity may have already expired.
Could you kindly extend the expiration period of this link?
This will enable us to proceed with our investigation and provide the necessary assistance.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
