FacetWP

  • Having an issue with FacetWP on my site. When rankmath is installed and activated, facetwp stops working.

    Facet is only running on my home page. I have left both plugins live. videomission.com

    thanks!

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  • Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    I see the issue on your site, the problem is you are using [edd] shortcode in meta description which is breaking the page: http://i.mythemeshop.com/NYoEym. Please use some text instead of shortcode in the meta description. For now, I added lorem ipsum text in your meta description that seemed to have fixed the issue: http://i.mythemeshop.com/uqZYFo

    Hope that helps. Thank you.

    Thanks,

    I went back to might site after this post. Oddly the shortcodes were still in place and I was having no issues. I’m not sure what fixed it…..but it appears to be working properly.

    Hello,

    We are glad that the issue is resolved.

    Thank you for using Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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