facebook / twitter sharing not working

#23017
  • Resolved Jean-pierre
    Rank Math pro

    Hello, i have tried several times to share products/posts on facebook/twitter via the social tab but nothing is shared on facebook and twitter.
    I suppose that is because my facebook and twitter accounts are not configured (with logins and passwords) in rankmath but i do not see where i can configure that.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You do not need to configure your social media accounts with RankMath, However, you will need to specify the social media content as below.

    https://rankmath.com/kb/meta-box-social-tab/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Your link did not help at all as I already read twice this documentation before asking for support and of course, I did already fill the titles, description and images in my content.

    I just tried to post a new e-commerce product and it just does not work…

    Do you have a real solution ?

    And how does Rankmath know on which social accounts to post without any configuration of these social accounts ?

    Hello,

    Thank you for contacting Rank Math today.

    Rank Math does not automatically post to your social media accounts. The social tab is used to save OpenGraph data eg the share image, title and description that will be displayed when your post is shared on Facebook and Twitter.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thank you for the answer.

    Ok then, I absolutely did not understand that it is not an autopost.

    Hello,

    I am glad that this information was helpful 🙂

    Feel free to contact us should any other issues come up.

Viewing 5 replies - 1 through 5 (of 5 total)

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