Facebook Page Widget on sidebar/footer not working after RankMath install.

#732103
  • Resolved Whitney
    Rank Math free

    Greetings,
    My Facebook page widget is not showing on page after RankMath install. SN: It shows on my page when I access my page through Facebook, but otherwise, it is not showing. Please help if possible.
    Thank you so much!

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with your Facebook page widget after installing Rank Math. It seems like there might be a conflict between the Facebook page widget and Rank Math.

    To resolve this issue, you can try adding the Facebook App ID to your website using Rank Math. This can be done by navigating to WordPress Dashboard → Rank Math SEO → Titles & Meta → Social Meta and setting the Facebook App ID there.

    If you don’t have a Facebook App ID, you can create one by registering as a Facebook developer and following the documentation to create an app. Once you have the App ID, you can copy it and add it to Rank Math as mentioned above.

    If you encounter any issues while doing this, please feel free to reply, and we’ll be happy to assist you further.

    Thank you for reaching out to us!

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    Enable Rank Math SEO on Elementor Templates » Rank Math
    How to Fix “The Following Required Properties Are Missing: fb:app_id” Error » Rank Math

    Whitney
    Rank Math free

    This did not work, unfortunately.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share some more details about the issue you’re facing? You can also share a screenshot with us by using a tool like https://imgur.com/upload so that we can check this further for you.

    Looking forward to helping you.

    Thank you.

    Whitney
    Rank Math free

    Hi there,

    When I got RankMath on my website, my Facebook widget disappeared in my footer/sidebar section. Can you see it on your end? wwww.healingovereverything.com

    Whitney
    Rank Math free

    Here are pics of before & after.
    https://imgur.com/a/gshzOzU

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Whitney
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The login link is not working. Please create a new login link so we can check and fix the issue on your site.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your patience.

    We’re getting Not Available error when using the link to log in to your site. Please refer to the screenshot attached in the sensitive data section. Could you please check?

    Meanwhile, your homepage is already displaying the Facebook widget, and it seems that Rank Math is enabled by checking the source code.

    Could you please confirm if the issue still persists?

    Looking forward to helping you.

    If it is showing on your end, it’s okay then. Thank you.

    Hello,

    We checked your website again and we can confirm the Facebook widget is working properly even with the Rank Math plugin:

    If you’re still facing the issue, please try to clear your browser cache and check again.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Awesome! Thank you so much!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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