Facebook image error

Hello,

I’m sorry to hear that you are facing issues with the “The following required properties are missing: fb:app_id” error affecting the display of images on your Facebook page when sharing links. This error can be resolved by adding the Facebook App ID to your website using Rank Math SEO plugin.

To fix this error, you need to follow these steps:

1. Create a Facebook App: Register as a Facebook developer and create a Facebook App to generate a unique App ID. You can follow the documentation provided here.

2. Copy Facebook App ID: Copy the App ID from your Facebook App Dashboard.

3. Enter Facebook App ID in Rank Math: Navigate to your WordPress Dashboard → Rank Math SEO → Titles & Meta → Social Meta. Enter your Facebook App ID in the Facebook App field.

4. Save Changes: Click on Save Changes at the bottom of the page to add the Facebook App ID to your website’s code.

5. Clear Cache: Clear your website cache & server cache (if any) and use the Facebook Debugger tool to confirm if the error is resolved. You may need to click Scrape Again in the Debugger tool to fetch the latest version of your page.

If you have any further questions or encounter any difficulties while following these steps, please feel free to reach out to our support team here. We are here to assist you promptly.

Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.

Sources:
How to Fix “The Following Required Properties Are Missing: fb:app_id” Error » Rank Math
How to Fix “The Following Required Properties Are Missing: fb:app_id” Error » Rank Math
How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math
How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math

Hello,

Thank you for contacting support.

That error won’t prevent the images from being parsed by Facebook and show when you share a URL, so the issue on the website has to be something else.

Please share the pages that are not displaying the images in the sensitive data section so wen can investigate the situation.

Looking forward to hearing back from you.

Hello,

It seems you have not shared any URL in the sensitive data section.

To do that, edit the first post on this ticket you’ll be able to access the Sensitive Data section. This is a secure section that only our support staff can access.

We look forward to hearing from you.

Thank you.

Hello,

We’ve checked the image you are using, but the size of the og:image is bigger than the recommended image resolution.

Please ensure that the image you’re using is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

Looking forward to helping you.

Hello,

We checked your pages again and we can see the OG image of the “behind-the-scenes-how-your-custom-safari-adventure-comes-to-life/” page is showing properly. Please check the image in the sensitive data section for reference.

Regarding the “guide-to-safari-terms-and-jargon/” page, we can see the file name of the image is too large. Please try to make the image URL short or change the file name.

Once done, please clear your website cache including any server-level cache and check the page again with Facebook Sharing Debugger tool.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

The image on the second URL is already showing correctly and you check the same in the Sharing Debugger tool from Facebook.

As for the image on the first one, the URL is pretty long and the image is also in the WebP format so that could cause issues showing it on Facebook.

We can see that the live page still has the long URL so please be sure that you are using the correct image with the shortened URL and the correct image format.

You will need to fix that for the image currently set as the sharing image for that URL to make sure that it can be displayed on Facebook.

You can always use the tool we mentioned above to check whether or not it’s being parsed correctly.

Don’t hesitate to get in touch if you have any other questions.