Facebook image disappear

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Don’t worry, we are here to help you and we will solve this issue. I already asked for login details in another thread you have, but in case you see this one first, I will also request them here:

    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have logged in and checked your settings but after checking the posts you said as an example on https://developers.facebook.com/tools/debug/, I got the image you set in the Social section in Rank Math.

    Could you check it?

    Looking forward to help you.

    I will record my screen with LOOM to show you.

    OK, I don’t know what did you do, but the Facebook image now it working.

    But the UPPER CASE letters in post and page titles still persists.

    Hi Elias,

    I am glad one issue is fixed.

    I am not sure I understand the uppercase issue. I do not see any uppercase issue:

    or on Facebook

    Do you mean the first alphabet should not be uppercase (rather titlecase)?

    You can check the setting at WordPress Dashboard > Rank Math > Titles & Meta > Global Settings:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Ok, thanks!

    Hello,

    We are glad your issue is now resolved.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Facebook image disappear’ is closed to new replies.