Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
I’ve checked your site, and it seems that the image is already added and the og:image
tag is present in the page’s source.
In this case, the gain browser cache option in most cache plugins like W3 Total Cache is known to not play well with Facebook’s OpenGraph detection. If you have it enabled, disable it. The option for W3 Total Cache is at WP > Performance > Browser Cache > HTTP (gzip) compression
Then, clear your website and server cache (including Cloudflare – if enabled)
Once you are done, you might want to test again here:
https://developers.facebook.com/tools/debug/
Click the Scrape Again
button:
You should now see the OpenGraph tags update, including the image.
I hope that helps. Thank you, and looking forward to your update.
Hi,
Thanks for your quick reply, I have done this but still we are having same problem can you check it again please
Hello,
How are you adding your social image?
I checked your site and:
1. The page in question doesn’t have an image assigned in the Social Tab of Rank math meta box, check the screenshot in the sensitive section.
2. I wanted to add a test image but your images don’t seem to appear in your Media Library and the assigned image URL also leads to a 404 as you can see in the screencast I added in the sensitive section.
The second point shows there may be an issue with images on your site, please check.
Looking forward to helping you. Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.