Expert > Agency

#704124
  • Resolved Erik
    Rank Math agency
    Content AI Expert

    I was confused an purchased one year of expert then upgraded to agency, will i get the expert refunded please ?

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  • Hello,

    Thank you for contacting Rank Math support.

    Just to be clear, you want to keep the Rank Math Agency plan but want to cancel and refund the Content AI Expert plan right? Please let us know so we can refund the right purchase.

    Just to note, Rank Math and Content AI plans are separate and are not included in each other, i.e. Content AI is not included in Rank Math plans. New purchases of Rank Math plans will include only a 15-day trial of Content AI, after 15 days, you’ll have to purchase a Content AI plan to continue using Content AI.

    We hope this helps clarify the issue. If you have any other questions or concerns, please feel free to contact us again. We are always happy to assist you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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