Event Schema type missing of “StartDate” & Other critical errors

#43381
  • Resolved Jacquas
    Rank Math free

    Hello, I am using schema markup for almost every post of my blog. Also, by default blog post schema is selected for every post that’s why we do not need to change it if it is just a blog post. But, I often post Scholarships for students and add Event Schema to this. I wanna ask you guys what am I doing right. I put the start and end date the same as when the application for scholarships starts and on the last date I put the deadline. And, select the event as Online and then put the organizer link and Name. But, from the last two weeks, I am facing the issue with Event Schema. Google Search Console gives me Error that StartDate is missing. But I put that start date in the article in which GSC was detecting an error. While this I am also facing issue of SartTime Zone missing error in my other article. But, Rank Math does not show any Time Zone Option.
    I also noticed that officially there are many great options in Schema that Google Recommend but Rank Math lacks off. Please guide me that how can I solve these critical errors and also there are many warning which seems illogical because I selected the correct options in rank Math But GSC does not detect them.
    The last thing which I wanna ask is that I also provide information about the admissions of Universities and various institutions, Can I put Course schema for the programs offered by institutions. Like if I wanna post about the Master’s program of a university, can I put Course schema in this type of post. Thank You!
    Here is the example of a post where GSC showing an error of StartDate missing,
    Source to StartDate Missing Error
    And, Also, here below I am leaving the link to the error “Datetime property “startDate” is missing a timezone”
    Missing Time Zone error

Viewing 15 replies - 1 through 15 (of 16 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for getting in touch with us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jacquas
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Ahsan,

    You had not added all the information in the Schema:
    null

    That is why you were getting the Schema error. I have entered some random dates for you and now it is working.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Jacquas
    Rank Math free

    I am sure that when I checked the post then dates entries were filled. I wanna ask you that what did you do or you just opened this post and noticed that dates boxes were not filled.
    I also asked other questions which are not answered by you yet, Please see them and give answers to me. I am again re-writting these questions.

    I often post Scholarships for students and add Event Schema to this. I wanna ask you guys what am I doing right. I put the start and end date the same as when the application for scholarships starts and on the last date I put the deadline. And, select the event as Online and then put the organizer link and Name. Can I use event schema for such scholarships posts. Because I think scholarships can be considered as online events, that’s why i put that. But in this they also ask for entry tickets availibilty and price for tickets which I thinks do not apply on these type of scholarships. My question is am I doing agains Google Policies by adding event schema to such posts. If yes, then can you suggest me a schema relevant to this.

    And, the other questions was,

    The last thing which I wanna ask is that I also provide information about the admissions of Universities and various institutions, Can I put Course schema for the programs offered by institutions. Like if I wanna post about the Master’s program of a university, can I put Course schema in this type of post. Thank You!

    Todd
    Rank Math free

    Hi Ahsan,

    I didn’t do anything.

    I just opened the post and took the screenshot. Please try adding the value again. If they vanish, let us know. We will do some further troubleshooting.

    > I often post Scholarships for students and add Event Schema to this. I wanna ask you guys what am I doing right.

    This is not what the Event Schema is for. You might not get the results you decide. You should use Article Schema instead of Event Schema.

    > Can I put Course schema in this type of post.

    Yes, that would be suitable.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Jacquas
    Rank Math free

    Hello, guys
    I have not received a response from you at the last one. Please, give me the solution because I am getting GSC error again and again. I have not seen anything back from you at my last question. It is critical and GSC is not validating fix, I have tried by editing the schema date.
    Please look into the matter soon.

    Jacquas
    Rank Math free

    Ok, thank you for your prompt response. I also asked another question in my very first thread. That question has not been answered until now. Please look at this, I asked you that besides that error which has been solved now, I am getting an error from GSC states as”Datetime property “startDate” is missing a timezone”.
    Here, I am leaving the images of errors, so that you may able to look into the matter. I was using All in one schema by brainstorm but I shifted to Rank Math because it provides a large number of choices and a wide range of schemas. But it has many bugs also. I have filled the start dates and end dates correctly but GSC is giving the error again and again. I also click at Validate Fix after making some changes in the schema but to no avail.
    Here, is the screenshot of my schema.
    Screenshot-21
    And, here is the screenshot of the error, I am getting at GSC
    Screenshot-23
    And, if you wanna check my articles where I have put this schema then please check sensitive data here would be the link to administrative login to my website.
    And, here are the links to the posts where the error is,
    1st error article
    and, here is the link to 2nd error article

    Jacquas
    Rank Math free

    Ok, thank you for your prompt response. I also asked another question in my very first thread. That question has not been answered until now. Please look at this, I asked you that besides that error which has been solved now, I am getting an error from GSC states as”Datetime property “startDate” is missing a timezone”.
    Here, I am leaving the images of errors, so that you may able to look into the matter. I was using All in one schema by brainstorm but I shifted to Rank Math because it provides a large number of choices and a wide range of schemas. But it has many bugs also. I have filled the start dates and end dates correctly but GSC is giving the error again and again. I also click at Validate Fix after making some changes in the schema but to no avail.
    Here, is the screenshot of my schema.
    null
    And, here is the screenshot of the error, I am getting at GSC
    null
    And, if you wanna check my articles where I have put this schema then please check sensitive data here would be the link to administrative login to my website.
    And, here are the links to the posts where the error is,
    1st error article
    and, here is the link to 2nd error article

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    We have just released an update to the address the issue that you had asked on the first question.
    Could you please validate the fix after updating and let us know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Jacquas
    Rank Math free

    No, in the recent update this was not fixed. I am getting the error at my 4 Event Schema in total, here is what I am getting.
    Screenshot-34

    Help me to solve this. I think there is a bug in the Event Schema you added

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    There are no errors reported on the structured data testing tool as shown below:
    Schema

    Please clear your site cache and test again.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Andreas Flick
    Rank Math pro
    Content AI Creator

    I have the same Problem. I cant save the start and end date.
    Can you tell me the name of this (custom)fields?

    Thank you

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    In regards to your other question, Rank Math saves the dates under the following meta keys:
    – rank_math_snippet_event_enddate
    – rank_math_snippet_event_startdate

    Looking forward to helping you.

    Andreas Flick
    Rank Math pro
    Content AI Creator

    Thank You. ACF Pro was/is the problem. But editing the meta fields directly works fine.

    Hi Andreas,

    I am glad that you were able to identify the culprit.

    To help us get to the bottom of the conflict, could you please share a screen recording of the steps that you are taking on the admin UI and the result along with a copy of any errors reported on the JS console on the page?

    We are looking forward to helping you. Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)

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