Es wird nichts mehr protokoliert

#765617
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the issue you are facing with keyword tracking on your website http://www.bs-tastatur.de. If keywords are not being logged in Rank Math Analytics since early February, there might be a few reasons for this.

    To troubleshoot this, please follow these steps:

    1. Check if Google Search Console is reporting any data for the keywords you are tracking. You can do this by following the steps outlined in our guide here: How Does Search Engine Rank Tracking Work?

    2. Ensure that you have selected the correct timeframe in Rank Math Analytics. The timeframe can be set to a maximum of 6 months. You can learn more about selecting a timeframe here.

    3. Verify that you have chosen keywords to include in the graph. If no keywords are selected, the graph may not be visible. You can refer to our guide on how to set up keyword tracking for more details.

    If after following these steps the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Best regards.

    Sources:
    How Does Search Engine Rank Tracking Work? » Rank Math
    Making the Most of the Analytics in Rank Math
    How Does Search Engine Rank Tracking Work? » Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math

    Hallo
    Ich habe mal ein Bild angehängt. Es geht nicht darum das ich etwas neu einrichten will, sondern es wurde immer getrackt und nun nicht mehr.

    https://i.postimg.cc/fTcmCz8W/Screenshot-2024-03-14-135622.jpg

    Danke Martin

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, please try to follow this guideline to delete old analytics data and start a fresh import and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello

    Here is my invoice number from the last invoice.

    Auftragsnr.: RANKMATH231125-9561-33774
    Erstellungsdatum: 25. November 2023
    Vollständig bezahlt: 25. November 2023

    Martin

    Hello,

    It seems that your Rank Math PRO subscription has expired already and you haven’t renewed it.

    This will disable the auto-update for the PRO plugin and affects the PRO features like the Keywords.

    Don’t hesitate to get in touch with us if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Es wird nichts mehr protokoliert’ is closed to new replies.