Errors after update

#663323
  • Resolved Patrick Driggett
    Rank Math free

    We recently updated Rank Math on our wordpress and previously high scores on almost all articles are now showing 40s-50s. Upon looking deeper, clicking into the errors reveals that there is incorrect evaluations. Example: Error says that keyword needs to be used in heading but they are and we haven’t changed it for over 2 years. It also says keyword saturation at 0 but CTRL+F shows the keyword used over 30 times. This is widespread among many articles.

    I’ve included a screenshot of just one example of the error but many if not most of the errors are not correct. Its important to note that this specific article has been around for quite a long time with no issues.

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    In this case, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by a conflicting plugin/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Errors after update’ is closed to new replies.