Errors

Hello,

Thank you for following up.

Unfortunately, the system status that you have sent doesn’t display the errors you are getting.

You can also take a screenshot using this tool or record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section.

Thank you, and we really look forward to helping you.

Hello,

Thank you for keeping in touch with us.

It looks like you still have missing tables in your Rank Math installation. I also noticed that your Database privileges have been questioned. Can you please contact your hosting provider and see if the Database privileges are complete for the plugins to operate?

After doing so, please follow these steps:

1. Update to the latest version of Rank Math Free & PRO

2. Ensure that the Advanced Mode is selected:

3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

If the issue persists after doing so, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.