errorr pago

#217041
  • Resolved Julio Regalado
    Rank Math free

    ¡Hola! Quiero comprar el plande $59, pero no me deja. Quiero saber el motivo de porque no me deja.

    Mi correo es: d**********@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    I hope that helps. Thank you, and looking forward to your update.

    Me dice:

    Lo sentimos pero su petición no pudo ser aceptada. Valoramos su actividad y quisiéramos ayudarle a completar la operación. Por favor, contáctenos para poder darle asistencia.

    Ya verifique y si, todo esta en orden, se puede pagar con USD y en suscripciones. Todo esta en <orden>.

    Hello,

    Thanks for getting back.

    Can you please confirm if you have already purchased Rank Math PRO and everything is in order? If not, can you please confirm that you have selected the correct country in the checkout page checkoutpage

    I hope that helps, and let us know how it goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘errorr pago’ is closed to new replies.