error while update/published and getstatus error in instant index

#758173
  • Resolved Abhi Ram
    Rank Math free

    Hello team, rank math

    I got an unknown error while submitting the one of post URLs for update/pubnullnulllished and get_status requests threw an instant index. For more understanding of my error, I attached an image please go throw that.

    Thank You

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  • Hello,

    I apologize for the issue you are facing with submitting your post URL for update/publishing and encountering an error with the get_status requests through Instant Indexing. Thank you for providing the screenshots to help us understand the error better.

    Based on the images you shared, it seems like you are experiencing an issue with the Instant Indexing process in Rank Math. To troubleshoot and resolve this error, please follow these steps:

    1. Ensure that you have correctly configured the Instant Indexing module in Rank Math by enabling it in your WordPress Dashboard under Rank Math SEO.

    2. Check if you have the correct API key associated with your Bing account. If the API key is incorrect or has been regenerated, it can lead to errors. You can get the API key from your Bing Webmaster Tools account under Settings → API Access → API Key and then paste it in the Instant Indexing Settings in Rank Math.

    3. If you are still facing issues after verifying the API key, you may need to troubleshoot further by checking the status of your submitted URLs in Rank Math SEO under Instant Indexing → History.

    If the issue persists after following these steps, please assign this ticket to a human agent using the available buttons so that our support team can assist you further.

    Thank you for reaching out, and we appreciate your patience while we work to resolve this issue for you.

    Instant Indexing Module

    Add Bing API key to Instant Indexing Settings

    Sources:
    How to Fix “Crawled – Currently Not Indexed” Error in Google Search Console » Rank Math
    How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
    How to Fix 429 Error with IndexNow API » Rank Math

    Hello,

    Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.

    5xx errors are usually caused due to server misconfiguration or other server issues.

    Can you please share the website error log with us? Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘error while update/published and getstatus error in instant index’ is closed to new replies.