Error while activating Rankmath

#153363
  • Resolved Mithilesh Kumar
    Rank Math free

    2 months ago, I was using Rank Math free version on my site but when I updated Rankmath to its latest version it broke my site. So I started using Yoast. After so many updates when I tried to install it again it is still breaking my site.How can I FIX IT.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error while activating Rankmath’ is closed to new replies.