Error undefined

#31132
  • Resolved Arav

    4 years, 2 months ago

    Rank Math free

    Getting this problem when trying to get api status in console section

    Error undefined

    {
    “readyState”: 4,
    “responseText”: “<p>There has been a critical error on your website.</p><p>Learn more about debugging in WordPress.</p>”,
    “status”: 500,
    “statusText”: “error”
    }

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Kindly try to fix the issue on your site by clearing the SEO analysis data. You can perform this by heading over to Rank Math > Status & Tools > Tools > Flush SEO Analysis Data and clicking on “Clear SEO analysis”.

    Let me know if your issue has been resolved.

    ​​​​​​​

    Arav

    4 years, 2 months ago

    Rank Math free

    I am getting this problem in instant indexing API section. When I am trying to get status I am getting above problem.

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could you please let us know the kind of error that is reported on your admin email?
    This would then help us find out what is causing this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error undefined’ is closed to new replies.