error-sorry-you-are-not-allowed-to-access-this-page

#101948
  • Resolved Kate Lytvyn
    Rank Math free

    Hello,

    I need to setup the wizard. But when I start it, I keep getting the msg “error-sorry-you-are-not-allowed-to-access-this-page”. Could you please help me with that?

    BR,
    Kate

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Do keep only Rank Math, Rank Math PRO, and WooCommerce enabled and see if the issue persists.

    Only the site admin would know and your users won’t be affected by this troubleshooting. Please let me know if you find the conflicting plugin/theme.

    Looking forward to helping you.

    Hello, Uzair,

    thank you for the reply. There was no conflict between plugins. It’s all about multisite. Now trying to configure evth.

    BR,
    Kate

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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