Error PHP - Support

Resolved Julizar
3 years, 6 months ago

Rank Math free

Hallo, I found an error with rank math, I am using Querry monitor plugins to find the error:

wp-admin/includes/class-wp-filesystem-ftpext.php:420
ftp_nlist()
wp-admin/includes/class-wp-filesystem-ftpext.php:420
WP_Filesystem_FTPext->exists()
wp-content/plugins/seo-by-rank-math/includes/modules/robots-txt/class-robots-txt.php:90
RankMath\Robots_Txt::get_robots_data()
wp-content/plugins/seo-by-rank-math/includes/modules/robots-txt/options.php:12
RankMath\A\Options->register_option_page()
wp-includes/class-wp-hook.php:287
do_action(‘cmb2_admin_init’)
wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/bootstrap.php:26
cmb2_bootstrap()
wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/init.php:165
CMB2_Bootstrap_270->include_cmb()
wp-includes/class-wp-hook.php:287
do_action(‘init’)
wp-settings.php:546

Viewing 12 replies - 1 through 12 (of 12 total)

Julizar
3 years, 6 months ago

Rank Math free

wp-admin/includes/class-wp-filesystem-ftpext.php:420
ftp_nlist()
wp-admin/includes/class-wp-filesystem-ftpext.php:420
WP_Filesystem_FTPext->exists()
wp-content/plugins/seo-by-rank-math/includes/modules/robots-txt/class-robots-txt.php:90
RankMath\Robots_Txt::get_robots_data()
wp-content/plugins/seo-by-rank-math/includes/modules/robots-txt/options.php:12
RankMath\A\Options->register_option_page()
wp-includes/class-wp-hook.php:287
do_action(‘cmb2_admin_init’)
wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/bootstrap.php:26
cmb2_bootstrap()
wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/init.php:165
CMB2_Bootstrap_270->include_cmb()
wp-includes/class-wp-hook.php:287
do_action(‘init’)
wp-settings.php:546

Rank Math
3 years, 6 months ago

Hello

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Are you facing some issues while using the plugin? Also, on which pages are you seeing this error?

Looking forward to helping you.

Julizar
3 years, 6 months ago

Rank Math free

Thank you for your quick responds.

I can see the error at any pages but it caused slowdown my admin

Rank Math
3 years, 6 months ago

Hello,

We recommend you get in touch with your hosting to get this investigated further:
https://www.hostinger.in/tutorials/what-is-403-forbidden-error-and-how-to-fix-it

Also, assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you. Thank you.

Julizar
3 years, 6 months ago

Rank Math free

Hi.. not that the issu.

Alberto
3 years, 6 months ago

Rank Math business

Hello,

If you want, we could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Julizar
3 years, 6 months ago

Rank Math free

I have other issue. When I test structure data using google structure data testing tools, I have an error with google map: see screen shot: https://jmp.sh/NUzqtqx

Thanks

Rank Math
3 years, 6 months ago

Hello,

For the Schema errors, please enter the values in these fields:
https://i.rankmath.com/gZg4cx

Hope that helps. Thank you.

Julizar
3 years, 6 months ago

Rank Math free

Hallo..

All is setup as recommendation, see screen shot: https://jmp.sh/dERTB4B
But still found the error: https://jmp.sh/a7UMesu
The API key on google side also already active: https://jmp.sh/gAVrMpK

I try to change the Business Type to Local business, also not work

Please advised

Thanks

Rank Math
3 years, 6 months ago

Hello,

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

Julizar
3 years, 6 months ago

Rank Math free

Thank you for your help. now the problem solved. you can close this ticket

Thanks

Sajid Khan
3 years, 6 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Error PHP’ is closed to new replies.