Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Are you using a page builder on your site? If so, please share the name of the builder so we can check.
Let us also know if you’re using shortcodes on your homepage content.
Looking forward to helping you.
Thank you.
Hello,
I am using Thrive Theme Builder on the site.
I am using a short code for WP review slider on the home page.
However, I did not have any issues prior and rank math is working fine on all other pages and posts.
Thank you for your help.
Hello,
Since that page builder is not fully compatible with our plugin it is possible that the data is not read correctly, even if it’s only on a single page.
You would need to ask the developers to include support for our Content Analysis API much like other page builder have done: https://rankmath.com/kb/content-analysis-api/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
