Hello,
We’re sorry to hear that you’re encountering issues with updating Rank Math. The error message you’re seeing, “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature,” usually occurs due to a few reasons, such as issues with the zip file, updating the PRO version while connected to the free account, or not having enough storage space on your web server.
To address this issue, you can try the following steps:
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Ensure that there’s no problem with the zip file or its format. You can download the latest Rank Math PRO version from your account and install it on your website. You can find detailed instructions on how to do this here.
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If you’re trying to update the PRO version while connected to the free account, you should confirm the email address with which the website is connected from Rank Math’s account page and then reconnect the website to the PRO account. You can find detailed instructions on how to do this here.
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If you continue to experience the same error, it’s possible that your web server may not have enough storage capacity for WordPress to be able to unzip and upload the file’s contents. You should check if the error persists when you attempt to upload other files to your website, such as an image, a video, or another plugin. If so, storage space is probably the problem, and you should either delete some files from your web server or contact your web host to request more storage space.
If after trying these steps you still encounter issues, please feel free to reach out to our support team directly from here, and our support expert will be more than happy to help you out.
I hope this helps! Let me know if you have any other questions or need further assistance.
Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
