Error Msg

Hello,

I’m sorry to hear about the issue you are facing with the Rank Math plugin on your WordPress dashboard. The error message you received indicates that there is a filter present to remove Rank Math data from the database, and the deactivation and deletion of the plugin will result in the removal of all Rank Math-related data, which is an irreversible action.

To resolve this issue, you can follow these steps:

1. Deactivate & Uninstall Rank Math Plugin:

   • Deactivate and uninstall the Rank Math plugin from your WordPress dashboard by going to the Plugins page and clicking on Deactivate and then Delete next to the Rank Math plugin.

2. Reinstall Rank Math Plugin:

   • Reinstall the Rank Math plugin by following the instructions provided in this link.

3. Import Rank Math Settings:

   • Import your Rank Math settings using the Import Settings feature of Rank Math.

If you have any further issues or if the error persists, please feel free to reach out to our support team by visiting this link. We are here to assist you further.

Thank you for bringing this to our attention.

Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math
How to Completely Uninstall Rank Math From Your Website » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math

Hello,

Please check your theme files if you have the rank-math.php file with this filter:

/**
 * Filter to remove Rank Math data from the database
 */
add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );

If it’s not present, then check your theme’s functions.php file and search for that code. If it’s present, then you can remove it.

Regarding the Rank Math PRO, your account is under the free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Let us know how this goes.